ASDK Integration | Aranda Field Service

The module ASDK Integration allows you to visualize the behavior of work orders created and managed in the ASDK integration:

Filter: Allows you to filter the information by the following criteria: today, last week, last 15 days and last month.

Three sections are visualized, which are:

Integration with Aranda Service Desk: Taking into account the selected filter is consulted by the date of creation and allows you to view a summary of the field tasks created from the Aranda Service Desk (ASDK) application, the following options are displayed:
Total field tasks recorded: Field tasks that have been created from the ASDK application to AFLS are displayed.
Total field tasks in process: Field tasks that are in the process state are displayed in the AFLS application.
Total field tasks pending notification: The field tasks that are pending notification to the ASDK application are displayed.
Total field tasks with failure to report: The tasks in the field that failed at the time of making the notification to the ASDK application are displayed.
Latest Business Sync: The date of the last synchronization performed and a summary of the customers, companies and specialists that were or were not synchronized at the time of integration between the AFLS and ASDK applications is displayed.
By selecting the It is possible to download the error log to validate why the users were not synchronized.
Log Orders with Failure When Reporting: Taking into account the selected filter, the date of creation is consulted and a detail of the orders that presented an error at the time of trying to notify the ASDK application is displayed, the following data is displayed:
Id order
Id field task
Date of creation
Date of notification
Number of attempts
Error