Currently, within the life cycle of work orders, skills are used for two purposes:

• Configure services by indicating the skills needed to provide them.
• Set up field specialists indicating the skills they possess.

The skills can be created and configured in Aranda FIELD SERVICE AFLS, to be used later in the Services, Specialists and Specialist Groups modules respectively.

Creating Skills

1. To Create Skills, go to the AFLS configuration console, in the Administration from the main menu, select the Skills. In the information view, select the New and in the Detail View you will be able to enter the basic information of the skill such as:

• Name
• Description
• Current Status (Active or Inactive)

⚐ Note: The skills created are listed in the Skills in each of the Service Management modules, Mobile User and Mobile Group. Active and inactive skills can be associated, the latter will have a specific mark.

⚐ Note: The default status is Active.

2. To edit a Skill, in the information view, select a record from the list of existing skills and in the detail view you can modify the required information.

3. To delete a Skill in the information view, select a record from the list of existing Skills and select the icon to delete the associated information.

4. When you finish setting up the skills, click Save in the Detail View of the AFLS Configuration Console, to confirm the changes made.