CASE CHG-40264-19-301136:

Implemented the functionality of configuring document generation PDF attachments to the case when the case is created by email, in the ASMSAdministrator.

When you activate the checkbox Save as .pdf, the case will be created with a document PDF attachment that will contain the information corresponding to the email received.

This option will be configurable from the ASMSAdministrator View Admin ↪ Manual