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    Use of the Date and Time field in sending notifications.

    CASE PM-36368-19-201092:

    In the Specialist console (ASMSSpecialist), when sending a notification or using the Date and Time tags in one of the rule actions, the data sent did not correspond to the data displayed in the console.

    Made an adjustment to the Specialist Console (ASMSSpecialist), Now when sending a notification with the tag in the Date and Time field, the tag will be replaced according to the action that is executed:

    1. It is replaced by the value according to the time zone of the specialist receiving the notification in the following actions:

    2. Sending mail to non-grouped users.
    3. Sending notification by approval.
    4. Sending notification by teams.
    5. It is replaced by the value in UTC in the following actions:

    6. Sending mail to grouped users.
    7. Modify item.
    8. Modify related items.
    9. Create item.
    10. Create article.
    11. Create task.