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    Add Note in Case History

    CASE CH-25044:

    Functionality of the note in the history is complemented when sending an email from the case in the specialist console (ASMSSpecialist), the case submission note will be added to the case history. email with the following data:

    •Sender •Addressee •Affair • Message body

    When sending an email, the note will be created in the history where only the sender, the recipient and the subject.



    Maximizing the note will display all the data in the note, including the body of the message