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    CI field entered from the Customer console does not appear in the Specialist console

    CASE PM-40540-19-201218:

    Previously, in the Specialist console (ASMSSpecialist), the value entered by the customer in the CI field was not displayed, it was empty.

    An adjustment was made in the specialist console (ASMSSpecialist), when querying a case created from the client console, the CI field is displayed correctly and it is possible to edit it if you have the corresponding permissions.