CASE CHG-71151-19-301814:
Virtual assistant customization functionality is implemented in the ASMSAdministrator. Inside the section Settings, you can configure the setting ExternalVirtualAssistant, which allows you to embed personalized content in a HTML and DLL to adapt the virtual assistant chat in the ASMSCustomer according to the needs of the end user.
Note: For proper functioning, the html file must not have the background-color in the body and property Position it must have the absolute value.