CASE PM-115619-19-202421:

An issue was identified during the process of reading emails from the mailbox configured for case creation. In scenarios with large emails or complex content, the processing time exceeded the configured limit, causing failures in the execution of the process.

A setting has been implemented that optimizes the processing of incoming emails, improving the handling of regular expressions and controlling evaluation times to avoid exceeding the configured limits. This fix ensures more efficient reading of mailbox mails and stable operation of the case creation process.