To relate an IC to a case, article, or other IC, follow the steps outlined in 5.14 Relationships. The module Relations is available in the left side menu, in the sections Service Desk, Catalog and Portfolio of Services, Knowledge Base, CMDB and Events.
Native CI Relationships
The ASMS CMDB makes use of native relationships (CIs to CIs) inserted directly into the Database and that are associated with assets that are automatically discovered through other integrations, such as ADM / AEMM.
Below are the native categories and their corresponding relationships in ASMS:
Category CI 1 (Father) | Category CI 2 (Child) | Direct Relationship Name (1->2) | Inverse Ratio Name (2->1) |
---|---|---|---|
Application | Personal Computer | It runs in | Runs |
Application | Server | It runs in | Runs |
Application | Telephone | It runs in | Runs |
Application | Tablet | It runs in | Runs |
Cluster | Virtualization Host | Groups | Grouped in |
Cluster | Server | Groups | Grouped in |
Personal Computer | Domain | It belongs to | Includes |
Personal Computer | Monitor | Connected to | Connected to |
Personal Computer | Operating system | Used | Installed in |
Personal Computer | User | Used By | Used |
Personal Computer | User | Responsibility of | Responsible for |
Domain | AD User Group | Contains | Content in |
Domain | Organizational unity | Contains | Content in |
Virtualization Host | Server | Virtualize | Virtualized by |
Server | Domain | It belongs to | Includes |
Server | Operating system | Used | Installed in |
Server | User | Used By | Used |
Server | User | Responsibility of | Responsible for |
Tablet | Operating system | Used | Installed in |
Tablet | Application | Runs | It runs in |
Tablet | Operating system | Responsibility of | Responsible for |
Telephone | Application | Runs | It runs in |
Telephone | Operating system | Used | Installed in |
Telephone | User | Responsibility of | Responsible for |
User | AD User Group | It belongs to | Includes |
User | Organizational unity | It belongs to | Includes |
Native relationships are displayed in the CMDB Relationships list for CIs/CIs type only and cannot be edited or deleted.
