This module allows you to configure risks for the types models in case of changes and releases.
To create a new risk parameter, go to the side menu left and click Service Desk > Risks.
Select the type of management module for which you want to create and Configure risk.
Click the New and complete the required data in the section Generallike this:
- Name: Enter the name of the risk.
- State: Select the state in which the risk assessment.
- Low risk < (less than): the risk will be classified as low if the calculated score is less than this limit.
- High risk > (greater than): The risk will be classified as high if the final count is greater than this limit.
- State: Allows you to enable or disable the request for the risk assessment.
By clicking Save The Question. There You can create questions and assign values to the answers (positive/negative) to calculate the risk and according to the Outcome Determine whether the risk is high, medium, or low.
To create a question click on the New.
A details form will be enabled, there fill in the question and Assign a value to the responses (negative or positive). Then click in Save.
Once the questions have been created, in the General, turn on the Settings and click Save.