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    Risks

    This module allows you to configure risks for the types models in case of changes and releases.

    To create a new risk parameter, go to the side menu left and click Service Desk > Risks.

    Select the type of management module for which you want to create and Configure risk.

    Click the New and complete the required data in the section Generallike this:

    • Name: Enter the name of the risk.
    • State: Select the state in which the risk assessment.
    • Low risk < (less than): the risk will be classified as low if the calculated score is less than this limit.
    • High risk > (greater than): The risk will be classified as high if the final count is greater than this limit.
    • State: Allows you to enable or disable the request for the risk assessment.

    By clicking Save The Question. There You can create questions and assign values to the answers (positive/negative) to calculate the risk and according to the Outcome Determine whether the risk is high, medium, or low.

    To create a question click on the New.

    A details form will be enabled, there fill in the question and Assign a value to the responses (negative or positive). Then click in Save.

    Once the questions have been created, in the General, turn on the Settings and click Save.