To relate an event to a case, article, or IC, follow the steps in 5.14 Relationships. The module Relations is available in the left side menu, in the sections Service Management, Catalog and Portfolio of Services, Knowledge Base, CMDB and Events.
To relate an event to a case, article, or IC, follow the steps in 5.14 Relationships. The module Relations is available in the left side menu, in the sections Service Management, Catalog and Portfolio of Services, Knowledge Base, CMDB and Events.