In ASMS you can build a knowledge base as a repository of useful information, in order to reduce resolution time of doubts that a client or a specialist with with respect to the services provided by the organization. To do this, You will need to configure the following modules:

1. Types ↪ 2. States ↪ 3. Additional ↪ 4. Folders ↪ 5. Profiles ↪ 6. Approvals ↪ 7. Rules ↪ 8. Email Template ↪ 9. Relationships ↪ 10. Articles ↪ 11. Integrations ↪