In this module, configure the mail templates that will be used for send notification emails of approval processes for Articles. See 7.6 Approvals

To create an email template, go to the left side menu and Click Knowledge base > Email templates.

Select the type of article you want to create the mail.

Click the New and complete the required data in the eyelashes General and Editor. Continue with the procedure described in the 6.7 Email templates

⚐ Note: If your mail server is configured with OAuth authentication, make sure that you are using the same account that the refresh token was obtained from. See Output Servers.

Multilanguage

To set up the multilanguage option in knowledge base articles, you must consider the documentation for translations. View Multilanguage.