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    Roles and permissions

    ASS Roles and Permissions

    The roles and permissions are detailed below with their respective description, which you can later configure in the console ASMSAdministrator in the session of Roles.


    Article Manager

    Item management is allowed.

    Permission Description Permit
    UpdateAccessObject Allows you to update the access object.
    CreateDocument It allows you to create documents.
    GetDocument It allows you to obtain documents.
    DeleteDocument Allows you to delete documents.
    Categories.List Get the list of categories.
    Groups.ListArea Allows you to get the list of groups.
    Projects.List Allows you to get the list of projects.
    Projects.GetObject It allows you to obtain the detail of projects.
    Groups.GetObject Allows you to obtain the details of the groups.
    Groups.List Allows the list of groups.
    Vendor.ListCompany Allows you to obtain the list of companies.
    Vendor.GetObject It allows you to obtain the details of suppliers.
    Vendor.ListProvider Allows you to obtain the list of supplier companies.
    User.GetObject It allows you to obtain the details of users.
    User.ListClient Allows you to get the list of users.
    User.ListSpecialist Allows you to obtain the list of specialists.
    Models.List Get the list of models.
    Models.GetObject Allows you to obtain the detail of models.
    Categories.GetObject Allows you to get the list of models.
    States.GetObject It allows you to obtain the detail of statuses.
    States.List Allows you to get the list of states.
    Services.List Allows the list of services.
    SLAs.List Allows the list of SLAs.
    Services.GetObject Allows you to obtain service objects.
    SLAs.GetObject Allows you to obtain objects from SLAs.
    SLAs.ListUC Get the list of UC’s related to SLAs.
    SLAs.ListOLA Get the list of OLA’s related to SLA’s.
    Additionals.List Get the list of additional fields of the CI’s.
    Additionals.GetObject Obtain the details of the additional fields of the CI’s.
    Relations.List Get list of relationships.
    Relations.GetObject Get the details of relationships.
    MailTemplates.GetObject Get the detail of email templates.
    MailServers.GetObject Get the details of mail servers.
    Cis.GetObject Obtain the details of the IC’s.
    Cis.List Get the list of CI’s.
    Articles.Add Create articles.
    Articles.Update Edit articles.
    Articles View articles.
    Articles.Delete Delete items.
    Articles.GetObject Get the details of the items.
    Articles.List Get the list of items.


    Article Status Administrator

    You have permissions for item status management.

    Permission Description Permit
    States.Add Add statuses to articles.
    States.Update Edit article statuses.
    States.Delete Delete statuses from items.
    States.GetObject Obtain the detail of the status of the articles.
    States.List Get the list of item statuses.
    Article.States Display item statuses.


    Article Additionals Administrator

    You have permissions to manage additional item fields.

    Permission Description Permit
    Additionals.Add Create additional fields in articles.
    Additionals.Update Edit additional article fields.
    Additionals.Delete Remove additional fields from items.
    Additionals.List Get the list of additional article fields.
    Additionals.GetObject Get the detail of additional fields of articles.
    Article.Additionals Display additional fields for articles.


    Article Approvals Administrator

    You have permissions to manage item approvals.

    Permission Description Permit
    Approvals.Add Create approvals on items.
    Approvals.Update Edit article approvals.
    Approvals.Delete Delete article approvals.
    Approvals.List Get the list of item approvals.
    Approvals.GetObject Get the detail of article approvals.
    Article.Approvals Display item approvals.


    Article Rules Administrator

    You are allowed to manage item rules.

    Permission Description Permit
    Rules.Add Create article rules.
    Rules.Update Edit article rules.
    Rules.Delete Delete article rules.
    Rules.List Get the list of rules for the articles.
    Rules.GetObject Get the item rules detail.
    Article.Rules Display article rules.


    Article Types Administrator

    You have permissions for type management in the knowledge base.

    Permission Description Permit
    Models.Add Add types in the knowledge base.
    Models.Update Edit types in the knowledge base.
    Models.Delete Delete types in the knowledge base.
    Models.List Get the list of types in the knowledge base.
    Models.GetObject Get the type detail in the knowledge base.
    Article.Models Visualize knowledge base types.


    Article Folders Administrator

    You have permissions to manage item folders.

    Permission Description Permit
    Folders.List Get the list of article folders.
    Folders.GetObject Get the detail of article folders.
    Folders.Update Edit item folders.
    Folders.Add Add folders to articles.
    Folders.Delete Delete folders from articles.
    Article.Folders Display item folders.


    Article Mail Template Administrator

    You are allowed to manage article mail templates.

    Permission Description Permit
    MailTemplates.Add Create article mail templates.
    MailTemplates.Update Edit article mail templates.
    MailTemplates.Delete Delete mail templates from articles.
    MailTemplates.List Get the list of article mail templates.
    MailTemplates.GetObject Get the detail of article mail templates.
    Article.MailTemplates Display article mail templates.