Roles and Permissions
The roles and permissions are detailed below with their respective description, which you can later configure in the console ASMSAdministrator in the session of Roles.
⚐ Note: To view the list of the Super Roles, go to Super Roles.
Roles ASMS
Accounting Manager
It allows the management of accounting.
| Permission | Description Permit |
|---|---|
| Accounting | Accounting visualization. |
| Costs.GetObject | It allows you to obtain the detail of the costs. |
| Costs.Add | It allows you to add costs. |
| Costs.List | Allows you to get the list of costs. |
| Costs.Update | Allows cost editing. |
| Costs.Delete | It allows you to eliminate costs. |
Administrator Role
Access to the Admin Console.
| Permission | Description Permit |
|---|---|
| Administrator_Console | Allows access to the admin console. |
Aproval Administrator
Allows for approval management.
| Permission | Description Permit |
|---|---|
| Approvals | Viewing approvals. |
| Approvals.Add | Add approvals. |
| Approvals.Update | Edit approvals. |
| Approvals.Delete | Delete approvals. |
| Approvals.List | Get approval lists. |
| Approvals.GetObject | Obtain the details of approvals. |
All Project Viewer
You are allowed to access and view all projects. In addition, it allows modifications to be made to the information and configurations of any project.
| Permission | Description Permit |
|---|---|
| Asdk-view and modify all projects | Allows you to view and modify all projects. |
Area Administrator
It allows the administration of organizational areas.
| Permission | Description Permit |
|---|---|
| Groups.Add | Allows you to add groups. |
| Groups.Update | Group editing. |
| Groups.Delete | Elimination of groups. |
| Areas | Area visualization. |
| Groups.ListArea | Get the list of organizational areas by groups. |
| Groups.GetObject | It allows you to obtain the detail of groups. |
| Groups.AddProject | Allows you to add groups to projects. |
| Groups.DeleteProject | Allows you to delete project groups. |
Banner Administrator
Allows banner management.
| Permission | Description Permit |
|---|---|
| Banners | Display of banners. |
| Banners.Add | Add banners. |
| Banners.Update | Edit banners. |
| Banners.Delete | Remove banners. |
| Banners.GetObject | Get the banner detail. |
| Banners.List | Get the list of banners. |
Budgets Manager
Allows budget management.
| Permission | Description Permit |
|---|---|
| Budgets | Viewing budgets. |
| Costs.GetObject | It allows you to obtain the detail of costs. |
| Costs.Add | It allows you to add costs. |
| Costs.List | Allows you to obtain a list of costs. |
| Costs.Update | Allows cost editing. |
| Costs.Delete | Allows for cost elimination. |
Business Process Administrator
It enables business process management.
| Permission | Description Permit |
|---|---|
| BusinessProcess | Business process visualization. |
| BusinessProcess.List | Get the list of business processes. |
| BusinessProcess.GetObject | Get the details of the business processes. |
| BusinessProcess.Add | Add business processes. |
| BusinessProcess.Update | Edit business processes. |
| BusinessProcess.Delete | Eliminate business processes. |
## Calendar Administrator This role allows for calendar management.
| Permission | Description Permit |
|---|---|
| Calendars | Viewing calendars. |
| Calendars.Add | Add calendars. |
| Calendars.Update | Calendar editing. |
| Calendars.Delete | Elimination of calendars. |
| Calendars.List | Allows you to get the list of calendars. |
| Calendars.GetObject | It allows you to obtain the details of calendars. |
Catalogs Manager
Allows catalog management.
| Permission | Description Permit |
|---|---|
| Catalogs | Allows the display of catalogs. |
ChangeSet Manager
It allows complete management of ChangeSet in the system, from viewing and creation to closing, importing, and updating.
| Permission | Description Permit |
|---|---|
| ChangeSet | Allows you to create a ChangeSet. |
| ChangeSet.Add | Allows you to add ChangeSet. |
| ChangeSet.Close | Allows you to close ChangeSet. |
| ChangeSet.Import | Allows you to import ChangeSet. |
| ChangeSet.Update | Allows you to update ChangeSet. |
Chat Administrator
Allows the administration and configuration of the system’s chat module.
| Permission | Description Permit |
|---|---|
| Chat Settings | Allows viewing and access to chat settings. |
| Chat.Setup | Allows you to configure and parameterize the chat module. |
Client Additionals Administrator
You have permissions for the management of additional customer fields.
| Permission | Description Permit |
|---|---|
| Clients.Additionals | Display additional customer fields. |
| Additionals.Add | Create additional customer fields. |
| Additionals.Update | Edit additional customer fields. |
| Additionals.Delete | Delete additional customer fields. |
| Additionals.List | Get the list of additional customer fields. |
| Additionals.GetObject | Get the detail of additional customer fields. |
Client Groups Administrator
Allows management of customer groups.
| Permission | Description Permit |
|---|---|
| ClientGroups | Display customer groups. |
| Groups.Add | Create groups in clients. |
| Groups.Update | Edit customer groups. |
| Groups.Delete | Delete customer groups. |
| Groups.GetObject | Obtain the detail of customer groups. |
| Groups.List | Get the list of customer groups. |
| Groups.AddProject | Create projects in customer groups. |
| Groups.DeleteProject | Delete projects in customer groups. |
Client Interface Administrator
Allows for client interface management.
| Permission | Description Permit |
|---|---|
| Clients.Interface | Visualize client interfaces. |
| Interface.Update | Edit client interfaces. |
| Interface.List | Get the list of interfaces. |
| Interface.GetObject | It allows you to obtain the detail of interfaces. |
Client Mail Template Administrator
Allows management of client mail templates.
| Permission | Description Permit |
|---|---|
| Clients.MailTemplates | Display customer mail templates. |
| MailTemplates.Add | Create customer email templates. |
| MailTemplates.Update | Edit customer mail templates. |
| MailTemplates.Delete | Delete customer mail templates. |
| MailTemplates.List | Get the list of customer mail templates. |
| MailTemplates.GetObject | Get the detail of customer mail templates. |
Client Manager
The role of customer manager is related to the management of customers in the tool.
| Permission | Description Permit |
|---|---|
| Clients | It allows you to visualize the customers. |
| User.AddProject | Allows you to assign users to projects. |
| User.DeleteProject | Allows you to remove users from projects. |
| User.Update | Allows user editing. |
| User.GetObject | It allows you to obtain the details of users. |
| User.Add | Allows you to add users. |
| User.Delete | Allows users to be deleted. |
| User.ListClient | Allows you to get the list of users. |
| CreateUser | Allows you to create users. |
| GetUser | Allows you to get users. |
| ManageUser | Manage User. |
Client Role
It allows the management of roles to perform operations related to customer management, additional items, approvals, incidents, changes, service calls, and other relevant aspects in the management environment.
| Permission | Description Permit |
|---|---|
| Clients.Additionals | Allows for the addition of additional clients. |
| Additionals.Add | Allows the addition of additional elements. |
| Additionals.Update | Allows for additional items to be updated. |
| Additionals.Delete | Allows for the removal of additional items. |
| Approvals | Allows for approvals. |
| Approvals.Add | Allows for the addition of approvals. |
| Approvals.Update | Allows for the updating of approvals. |
| Approvals.Delete | Allows for the removal of approvals. |
| Additionals.List | Allows the list of additional items. |
| Additionals.GetObject | Allows you to obtain additional items. |
| Approvals.List | Allows the list of approvals. |
| Approvals.GetObject | Allows you to obtain objects of approvals. |
| Add_Change_Note | Allows you to add a change note. |
| Add_Closed_Change_Note | Allows you to add a closed change note. |
| Add_Closed_Incident_Note | Allows you to add a closed incident note. |
| Add_Closed_ServiceCall_Note | Allows you to add a closed service call memo. |
| Add_Incident_Note | Allows you to add an incident note. |
| Add_ServiceCall_Note | Allows you to add a service call note. |
| Articles.GetObject | Allows item items to be obtained. |
| Articles.List | Allows the list of items. |
| Banners.GetObject | Allows you to obtain banner objects. |
| Banners.List | Allows banner listing. |
| Changes | Changes. |
| Cis.GetObject | Allows you to obtain objects from CIs. |
| Cis.List | Allows the list of ICs. |
| Client_Console | Allows the client console. |
| CreateDocument | It allows you to create documents. |
| DeleteDocument | Allows you to delete documents. |
| GetDocument | It allows you to obtain documents. |
| Groups.GetObject | Allows you to obtain objects from groups. |
| Incidents | Incidents. |
| Items.Add | Allows for the addition of elements. |
| Items.GetObject | Allows you to obtain items from items. |
| Items.List | Allows the list of items. |
| Items.Update | Allows the updating of elements. |
| News.List | Allows the news list. |
| Projects.List | Allows the list of projects. |
| Relations.GetObject | Allows you to obtain objects from relationships. |
| ServiceCalls | Allows service calls. |
| Services.GetObject | Allows you to obtain service objects. |
| Services.List | Allows the list of services. |
| SLAs.GetObject | Allows you to obtain objects from SLAs. |
| SLAs.List | Allows the list of SLAs. |
| States.GetObject | Allows you to obtain state objects. |
| User.GetObject | Allows you to obtain user objects. |
| User.Update | Allows user updating. |
| Vendor.GetObject | Allows you to obtain objects from vendors. |
| Vendor.ListCompany | It allows you to list supplier companies. |
Client Survey Administrator
Allows the administration of customer surveys.
| Permission | Description Permit |
|---|---|
| Clients.Surveys | View customer surveys. |
| Surveys.Add | Add customer surveys. |
| Surveys.Update | Edit customer surveys. |
| Surveys.Delete | Delete customer surveys. |
| Surveys.List | Get list of customer surveys. |
| Surveys.GetObject | Get the details of customer surveys. |
Company Additionals Administrator
You have permissions for the management of additional company fields.
| Permission | Description Permit |
|---|---|
| Companys.Additionals | Display additional company fields. |
| Additionals.Add | Add additional fields in companies. |
| Additionals.Update | Edit additional fields in companies. |
| Additionals.Delete | Delete additional fields in companies. |
| Additionals.List | Get the list of additional fields in companies. |
| Additionals.GetObject | Get the detail of additional fields in companies. |
Company Interface Administrator
Allows management of the company interface.
| Permission | Description Permit |
|---|---|
| Companys.Interface | Allows the interface of companies. |
| Interface.GetObject | Allows you to obtain interface objects. |
| Interface.List | Allows the interface list. |
| Interface.Update | Allows interface upgrade. |
Company Manager
Allows the configuration and management of companies in the application.
| Permission | Description Permit |
|---|---|
| Companys | It allows you to visualize the companies. |
| Vendor.Add | It allows companies to be added. |
| Vendor.Update | Allows company editing. |
| Vendor.Delete | Allows you to delete companies. |
| Vendor.AddProject | It allows companies to be associated with projects. |
| Vendor.DeleteProject | Allows you to delete companies from projects. |
| Vendor.ListCompany | Allows you to obtain the list of companies. |
| Vendor.GetObject | It allows you to obtain the details of suppliers. |
Contract Additionals Administrator
You are allowed to manage additional contract fields.
| Permission | Description Permit |
|---|---|
| Contract.Additionals | Display additional contract fields. |
| Additionals.Add | Create additional fields in contracts. |
| Additionals.Update | Edit additional contract fields. |
| Additionals.Delete | Remove additional contract fields. |
| Additionals.List | Get the list of additional contract fields. |
| Additionals.GetObject | Get the detail of additional contract fields. |
Contract Mail Template Administrator
Allows the management of contract mail templates.
| Permission | Description Permit |
|---|---|
| Contracts.MailTemplates | View contract mail templates. |
| MailTemplates.Add | Add contract mail templates. |
| MailTemplates.Update | Edit contract mail templates. |
| MailTemplates.Delete | Delete contract mail templates. |
| MailTemplates.List | Get Contract Mail Template List. |
| MailTemplates.GetObject | Get the detail of contract mail templates. |
Contract Status Administrator
You are allowed to manage contract statuses.
| Permission | Description Permit |
|---|---|
| Contract.States | It allows you to view the status of contracts. |
| States.Add | Adding statuses to contracts. |
| States.Update | Editing contract statuses. |
| States.Delete | Elimination of contract statuses. |
| States.GetObject | It allows you to obtain the detail of the status of contracts. |
| States.List | Allows you to obtain a list of contract statuses. |
Contracts Manager
This role enables contract management.
| Permission | Description Permit |
|---|---|
| Contracts | Allows you to view contracts. |
| Contracts.List | Allows you to obtain a list of contracts. |
| Contracts.Add | It allows you to add contracts. |
| Contracts.Update | Allows the editing of contracts. |
| Contracts.Delete | It allows you to delete contracts. |
| Contracts.GetObject | It allows you to obtain the details of contracts. |
| CreateDocument | It allows you to create documents. |
| DeleteDocument | Allows you to delete documents. |
| GetDocument | It allows you to obtain documents. |
| UpdateAccessObject | Allows you to update the access object. |
Contracts Models Administrator
Allows the management of contract models.
| Permission | Description Permit |
|---|---|
| Contract.Models | View contract templates. |
| Models.Add | Create models in contracts. |
| Models.Update | Edit contract templates. |
| Models.Delete | Delete contract templates. |
| Models.GetObject | Obtain the details of contract models. |
CostCenters Manager
It allows the management of cost centers.
| Permission | Description Permit |
|---|---|
| CostCenters | Visualization of cost centers. |
| CostCenters.List | Allows you to obtain a list of contracts. |
| CostCenters.GetObject | It allows you to obtain the detail of the cost centers. |
| CostCenters.Update | Allows editing of cost centers. |
| CostCenters.Add | Allows you to add cost centers. |
| CostCenters.Delete | It allows you to eliminate cost centers. |
Display Administrator
You are allowed to view the list of screens and make updates to the screen configurations.
| Permission | Description Permit |
|---|---|
| Display.List | Allows you to list screens. |
| Display.Update | Allows you to update screens. |
Designer Administrator
It allows the administration and management of designers within the system.
| Permission | Description Permit |
|---|---|
| Designer | Allows the visualization of designers. |
| Designer.Add | Allows you to add designers. |
| Designer.Delete | Allows you to remove designers. |
| Designer.Update | Allows you to update the information of the designers. |
EventLog Manager
Enables EventLog management.
| Permission | Description Permit |
|---|---|
| EventLogs | Allows viewing of EventLogs. |
Forms Change Administrator
Allows you to add, delete, update, and manage forms for Changes type.
| Permission | Description Permit |
|---|---|
| Change.Forms | Allows change forms. |
| Forms.Add | Allows the addition of forms. |
| Forms.Delete | Allows for the deletion of forms. |
| Forms.GetObject | Allows you to get objects from forms. |
| Forms.List | Allows the list of forms. |
| Forms.Update | Allows the updating of forms. |
Forms Incident Administrator
Allows you to add, delete, update, and manage forms for Incident type.
| Permission | Description Permit |
|---|---|
| Forms.Add | Allows the addition of forms. |
| Forms.Delete | Allows for the deletion of forms. |
| Forms.GetObject | Allows you to get objects from forms. |
| Forms.List | Allows the list of forms. |
| Forms.Update | Allows the updating of forms. |
| Incident.Forms | Allows incident forms. |
Forms Problem Administrator
Allows you to add, delete, update, and manage forms for Issues type.
| Permission | Description Permit |
|---|---|
| Forms.Add | Allows the addition of forms. |
| Forms.Delete | Allows for the deletion of forms. |
| Forms.GetObject | Allows you to get objects from forms. |
| Forms.List | Allows the list of forms. |
| Forms.Update | Allows the updating of forms. |
| Problem.Forms | Allows problem forms. |
Forms Release Administrator
Allows you to add, delete, update, and manage forms for Release type.
| Permission | Description Permit |
|---|---|
| Release.Forms | Allows release forms. |
| Forms.Add | Allows the addition of forms. |
| Forms.Delete | Allows for the deletion of forms. |
| Forms.GetObject | Allows you to get objects from forms. |
| Forms.List | Allows the list of forms. |
| Forms.Update | Allows the updating of forms. |
Forms ServiceCall Administrator
Allows the authority to add, delete, update, and manage forms. In addition, you can associate forms specifically with service calls.
| Permission | Description Permit |
|---|---|
| Forms.Add | Allows the addition of forms. |
| Forms.Delete | Allows for the deletion of forms. |
| Forms.GetObject | Allows you to get objects from forms. |
| Forms.List | Allows the list of forms. |
| Forms.Update | Allows the updating of forms. |
| ServiceCall.Forms | Allows for service call forms. |
Forms Task Administrator
Allows you to add, delete, update, and manage forms for Task type.
| Permission | Description Permit |
|---|---|
| Task.Forms | Allows task forms. |
| Forms.Add | Allows the addition of forms. |
| Forms.Delete | Allows for the deletion of forms. |
| Forms.GetObject | Allows you to get objects from forms. |
| Forms.List | Allows the list of forms. |
| Forms.Update | Allows the updating of forms. |
Group Administrator
Allows group management.
| Permission | Description Permit |
|---|---|
| Groups | Viewing groups. |
| Groups.Add | Allows you to add groups. |
| Groups.Update | Allows group editing. |
| Groups.Delete | Allows you to delete groups. |
| Groups.GetObject | Allows you to obtain the details of the groups. |
| Groups.ListArea | Allows you to get the list of groups. |
| Groups.AddProject | Allows you to add groups to projects. |
| Groups.DeleteProject | Deleting groups in projects. |
IA Manager
It allows you to configure, manage, and adjust different aspects of your AI deployment in the console.
| Permission | Description Permit |
|---|---|
| SetupIA | It allows you to configure AI (Artificial Intelligence). |
| SetupIA.AddConnectionPoint | Allows you to add endpoint in AI settings. |
| SetupIA.DeleteConnectionPoint | Allows you to delete endpoint in AI settings. |
| SetupIA.UpdateConnectionPoint | Allows endpoint update in AI settings. |
| SetupIA.UpdateTask | Allows you to update task in AI settings. |
Invoices Manager
Allows invoice management.
| Permission | Description Permit |
|---|---|
| Invoices | Allows the visualization of invoices. |
| Contracts.List | Allows you to obtain the list of contracts. |
| Contracts.Add | It allows you to add contracts. |
| Contracts.Update | Allows the editing of contracts. |
| Contracts.Delete | It allows the elimination of contracts. |
| Contracts.GetObject | It allows you to obtain the details of contracts. |
| CreateDocument | It allows you to create documents. |
| DeleteDocument | Allows you to delete documents. |
| GetDocument | It allows you to obtain documents. |
| UpdateAccessObject | Allows you to update the access object. |
Licence Administrator
Allows license management.
| Permission | Description Permit |
|---|---|
| Licences | Viewing licenses. |
| Licences.Delete | Allows for the removal of licenses. |
| Licences.Add | Allows you to add licenses. |
| Licences.Update | Allows editing of licenses. |
| Licences.List | Allows you to obtain a list of licenses. |
| Licences.GetObject | It allows you to obtain the details of the licenses. |
Links Administrator
Allows management of the company interface.
| Permission | Description Permit |
|---|---|
| Links.Add | Allows the addition of links. |
| Links.Delete | Allows for link removal. |
| Links.GetObject | Allows you to obtain objects from links. |
| Links.List | Allows the list of links. |
| Links.Update | Allows link updates. |
Locations Administrator
View, add, delete, and update location-related information in the console.
| Permission | Description Permit |
|---|---|
| Locations | Allows you to create locations. |
| Locations.Add | Allows you to add locations. |
| Locations.Delete | Allows you to delete locations. |
| Locations.Update | Allows you to update locations. |
Mail Server Administrator
Allows the administration of mail servers.
| Permission | Description Permit |
|---|---|
| MailServers | It allows you to view mail servers. |
| MailServers.Add | Add mail servers. |
| MailServers.Update | Edit mail servers. |
| MailServers.Delete | Delete mail servers. |
| MailServers.List | Get list of mail servers. |
| MailServers.GetObject | Get the details of mail servers. |
Map Administrator
Allows map management and configuration within the console.
| Permission | Description Permit |
|---|---|
| Map Settings | Allows viewing and access to map settings. |
| Map.Add | Allows you to add maps. |
| Map.Delete | Allows you to delete maps. |
| Map.Update | Allows you to update map settings. |
Matrix Administrator
Allows the management of arrays.
| Permission | Description Permit |
|---|---|
| Matrix | Matrix visualization. |
| Matrix.Update | Matrix editing. |
Model Administrator
Allows model management.
| Permission | Description Permit |
|---|---|
| Models | Model visualization. |
| Models.Add | Allows you to add models. |
| Models.Update | Allows editing of models. |
| Models.Delete | Elimination of models. |
| Models.List | Allows you to get the list of models. |
| Models.GetObject | Allows you to obtain the detail of models. |
News Administrator
Allows news management.
| Permission | Description Permit |
|---|---|
| News | News display. |
| News.Add | Add news. |
| News.Update | Edit news. |
| News.Delete | Delete news. |
| News.List | Get news list. |
| News.GetObject | Get the news detail. |
OtherDocuments Manager
Allows the management of other documents.
| Permission | Description Permit |
|---|---|
| OtherDocuments | Allows you to view other documents. |
| Contracts.List | Allows you to obtain the list of contracts. |
| Contracts.Add | It allows you to add contracts. |
| Contracts.Update | Allows the editing of contracts. |
| Contracts.Delete | It allows the elimination of contracts. |
| Contracts.GetObject | It allows you to obtain the details of contracts. |
| CreateDocument | It allows you to create documents. |
| DeleteDocument | Allows you to delete documents. |
| GetDocument | It allows you to obtain documents. |
| UpdateAccessObject | Allows you to update the access object. |
Project Manager
This role allows you to manage projects.
| Permission | Description Permit |
|---|---|
| Projects | It allows you to visualize the projects. |
| Projects.Add | It allows you to create projects. |
| Projects.Update | Allows editing of projects. |
| Projects.Delete | Allows you to delete projects. |
| Projects.List | Allows you to get the list of projects. |
| Projects.GetObject | It allows you to obtain the detail of projects. |
Provider Manager
This role handles everything related to supplier management.
| Permission | Description Permit |
|---|---|
| Suppliers | Allows you to view the suppliers. |
| Vendor.Add | Allows you to add vendors. |
| Vendor.Update | Allows vendor editing. |
| Vendor.Delete | Allows you to eliminate suppliers. |
| Vendor.AddProject | It allows you to associate suppliers with projects. |
| Vendor.DeleteProject | Allows you to delete project vendors. |
| Vendor.GetObject | It allows you to obtain the details of suppliers. |
| Vendor.ListProvider | Allows you to obtain the list of supplier companies. |
Recalculate dates
Allows recalculation on dates.
| Permission | Description Permit |
|---|---|
| Recalculate_dates | Allows you to recalculate dates. |
| Recalculate_dates_closed | Allows you to recalculate closing dates. |
Relation Administrator
Enables relationship management.
| Permission | Description Permit |
|---|---|
| Relations | It allows you to visualize relationships. |
| Relations.Add | Add relationships. |
| Relations.Update | Edit relationships. |
| Relations.Delete | Delete relationships. |
| Relations.List | Get list of relationships. |
| Relations.GetObject | Get the details of relationships. |
Risk Administrator
Enables risk management.
| Permission | Description Permit |
|---|---|
| Risks | It allows you to visualize risks. |
| Risks.Add | It allows you to add risks. |
| Risks.Update | Allows you to edit risks. |
| Risks.Delete | It allows you to eliminate risks. |
| Risks.List | It allows you to obtain lists of risks. |
| Risks.GetObject | It allows you to obtain the detail of risks. |
Routing Manager
Enables routing management.
| Permission | Description Permit |
|---|---|
| Routings | Allows you to visualize routings. |
| Routings.List | Allows you to get the list of routings. |
| Routings.GetObject | It allows you to obtain the detail of routings. |
| Routings.Update | Allows editing of routings. |
| Routings.Add | Allows you to add routing. |
| Routings.Delete | Allows you to eliminate routing. |
Rule Administrator
Allows rule management.
| Permission | Description Permit |
|---|---|
| Rules | Display rules. |
| Rules.Add | Add rules. |
| Rules.Update | Edit rules. |
| Rules.Delete | Delete rules. |
| Rules.List | Get rule lists. |
| Rules.GetObject | Get the details of rules. |
Scheduled Notifications Administrator
Allows for the management and configuration of scheduled notifications within the system.
| Permission | Description Permit |
|---|---|
| Scheduled_notifications | Allows the display of scheduled notifications. |
| Scheduled_notifications. Add | Allows you to add scheduled notifications. |
| Scheduled_notifications. Delete | Allows you to delete scheduled notifications. |
| Scheduled_notifications. Update | Allows you to update scheduled notifications. |
Service Profile Administrator
Enables administration and management of service profiles within the system.
| Permission | Description Permit |
|---|---|
| Model_Profile | Allows the visualization of service profiles. |
| Profile.Add | Allows you to add service profiles. |
| Profile.Delete | Allows you to delete service profiles. |
| Profile.Update | Allows you to update service profiles. |
Settings Manager
Allows configuration management.
| Permission | Description Permit |
|---|---|
| Settings Update | Updating the configuration. |
| AddInFolder | Allows you to add items within folders. |
| AMDM-Alerts | It allows access to the management of system alerts. |
| AMDM-ApplicationSettings | Allows access to the general settings of the application. |
| AMDM-ApplicationSettings-ActivityLog | Allows you to view the system activity log. |
| AMDM-ApplicationSettings-ApplicationCategories | Allows you to manage application categories. |
| AMDM-ApplicationSettings-ApplicationCategories-Create | Allows you to create categories of applications. |
| AMDM-ApplicationSettings-ApplicationCategories-Delete | Allows you to delete categories of applications. |
| AMDM-ApplicationSettings-ApplicationCategories-Update | Allows you to update categories of applications. |
| AMDM-ApplicationSettings-Calendars | Allows you to manage system calendars. |
| AMDM-ApplicationSettings-Calendars-Apply | Allows you to apply calendar settings. |
| AMDM-ApplicationSettings-Calendars-ViewDevices | Allows you to view devices associated with calendars. |
| AMDM-ApplicationSettings-DynamicGroups | Allows you to manage dynamic groups. |
| AMDM-ApplicationSettings-EnterpriseIntegration | It allows you to manage business integrations. |
| AMDM-ApplicationSettings-EnterpriseIntegration-CMDB | Allows you to configure integration with CMDB. |
| AMDM-ApplicationSettings-EnterpriseIntegration-EMAIL | Allows you to set up email integration. |
| AMDM-ApplicationSettings-EnterpriseIntegration-LDAP | Allows you to configure integration with LDAP. |
| AMDM-ApplicationSettings-GlobalConfigurations | Allows access to global system settings. |
| AMDM-ApplicationSettings-GlobalConfigurations-UpdateConfiguration | Allows you to update global settings. |
| AMDM-ApplicationSettings-GroupPolicy | Allows you to manage group policies. |
| AMDM-ApplicationSettings-Groups | Allows you to manage system groups. |
| AMDM-ApplicationSettings-Licensing | Allows you to manage system licenses. |
| AMDM-ApplicationSettings-Mobile-AgentProfile | Allows you to manage mobile agent profiles. |
| AMDM-ApplicationSettings-Mobile-AgentProfile-Create | Allows you to create mobile agent profiles. |
| AMDM-ApplicationSettings-Mobile-AgentProfile-Delete | Allows you to delete mobile agent profiles. |
| AMDM-ApplicationSettings-Mobile-AgentProfile-Update | Allows you to update mobile agent profiles. |
| AMDM-ApplicationSettings-Mobile-Android | It allows you to manage Android settings. |
| AMDM-ApplicationSettings-Mobile-Android-DisableAndroidForWork | Allows you to disable Android for Work. |
| AMDM-ApplicationSettings-Mobile-Android-DisableAndroidManagementApi | Allows you to disable the Android Management API. |
| AMDM-ApplicationSettings-Mobile-Android-EnableAndroidForWork | Enables Android for Work. |
| AMDM-ApplicationSettings-Mobile-Android-EnableAndroidManagementApi | Enables the Android Management API. |
| AMDM-ApplicationSettings-Mobile-Enrollment | Allows you to manage mobile enrollment. |
| AMDM-ApplicationSettings-Mobile-Enrollment-UpdateConfiguration | Allows you to update the enrollment settings. |
| AMDM-ApplicationSettings-Mobile-iOS | It allows you to manage iOS settings. |
| AMDM-ApplicationSettings-Mobile-iOS-UpdateApnsCertificate | Allows you to update the APNS certificate. |
| AMDM-ApplicationSettings-Mobile-iOS-UpdateAppleBusinessManagerEnrolling | Allows you to update Apple Business Manager settings. |
| AMDM-ApplicationSettings-Mobile-iOS-UpdatePfxCertificate | Allows you to update PFX certificates. |
| AMDM-ApplicationSettings-Mobile-iOS-UpdateVolumePurchaseProgramToken | Allows you to update VPP token. |
| AMDM-ApplicationSettings-Mobile-Ping | Allows you to set up mobile connectivity tests. |
| AMDM-ApplicationSettings-Mobile-Ping-UpdateConfiguration | Allows you to update your Ping settings. |
| AMDM-ApplicationSettings-Mobile-RemoteSupport | Allows you to manage mobile remote support. |
| AMDM-ApplicationSettings-Mobile-Windows | Allows you to manage Windows mobile settings. |
| AMDM-ApplicationSettings-ScriptCommands | It allows you to manage scripted commands. |
| AMDM-ApplicationSettings-StatusDevice | It allows you to visualize the status of the devices. |
| AMDM-ApplicationSettings-Templates | Allows you to manage system templates. |
| AMDM-ApplicationSettings-Templates-UpdateAppTemplate | Allows you to update application templates. |
| AMDM-ApplicationSettings-Templates-UpdateEnrollTemplate | Allows you to update enrollment templates. |
| AMDM-ApplicationSettings-Templates-UpdateRecoveryTemplate | Allows you to update recovery templates. |
| AMDM-ApplicationSettings-Templates-UpdateTermsTemplate | Allows you to update terms and conditions templates. |
| AMDM-ApplicationSettings-Templates-UpdateWelcomeTemplate | Allows you to update welcome templates. |
| AMDM-ApplicationSettings-Users | Allows you to manage system users. |
| AMDM-ApplicationSettings-Zones | Allows you to manage zones. |
| AMDM-ApplicationSettings-Zones-Create | Allows you to create zones. |
| AMDM-ApplicationSettings-Zones-Delete | Allows you to eliminate areas. |
| AMDM-ApplicationSettings-Zones-Update | Allows you to update zones. |
| AMDM-Dashboard | Allows access to the system dashboard. |
| AMDM-Devices-DisableEnterpriseFactoryResetProtection | Allows you to disable factory reset protection. |
| AMDM-Devices-EnableEnterpriseFactoryResetProtection | Enables factory reset protection. |
| AMDM-PersonalSettings | Allows you to manage personal settings. |
| AMDM-PersonalSettings-ProfileEdit | Allows you to edit your personal profile. |
| AMDM-Reports | It allows access to system reports. |
| CreateAlert | Allows you to create alerts. |
| CreateAuthorization | Allows you to create authorizations. |
| CreateAuthProvider | Allows you to create authentication providers. |
| CreateCategory | Allows you to create categories. |
| CreateComment | Allows you to create comments. |
| CreateCompany | It allows you to create companies. |
| CreateConfigurationLDAP | Allows you to create LDAP configurations. |
| CreateDashboard | It allows you to create dashboards. |
| CreateDocument | It allows you to create documents. |
| CreateFields | Allows you to create custom fields. |
| CreateFolder | Allows you to create folders. |
| CreateGroup | Allows you to create groups. |
| CreateLocation | Allows you to create locations. |
| CreateMailAccount | Allows you to create email accounts. |
| CreateMailTemplate | Allows you to create email templates. |
| CreateProject | It allows you to create projects. |
| CreateReport | Allows you to create reports. |
| CreateRole | It allows you to create roles. |
| CreateRule | Allows you to create rules. |
| CreateTemplate | It allows you to create templates. |
| CreateUser | Allows you to create users. |
| DeleteAlert | Allows you to delete alerts. |
| DeleteAuthorization | Allows you to delete authorizations. |
| DeleteAuthProvider | Allows you to remove authentication providers. |
| DeleteCategory | Allows you to delete categories. |
| DeleteComment | Allows you to delete comments. |
| DeleteCompany | Allows you to delete companies. |
| DeleteConfigurationLDAP | Allows LDAP configurations to be deleted. |
| DeleteDashboard | Allows you to delete dashboards. |
| DeleteDocument | Allows you to delete documents. |
| DeleteFields | Allows you to delete fields. |
| DeleteFolder | Allows you to delete folders. |
| DeleteGroup | Allows you to delete groups. |
| DeleteLocation | Allows you to delete locations. |
| DeleteMailAccount | Allows you to delete email accounts. |
| DeleteMailTemplate | Allows you to delete email templates. |
| DeleteProject | Allows you to delete projects. |
| DeleteReport | Allows you to delete reports. |
| DeleteRole | Allows you to delete roles. |
| DeleteRule | Allows you to delete rules. |
| DeleteTemplate | Allows you to delete templates. |
| DeleteUser | Allows users to be deleted. |
| GetAlert | It allows you to obtain the details of alerts. |
| GetAuthorization | It allows you to obtain the details of authorizations. |
| GetAuthProvider | It allows you to obtain the details of authentication providers. |
| GetCategory | It allows you to obtain the detail of categories. |
| GetCompany | It allows you to obtain the details of companies. |
| GetConfigurationLDAP | Allows you to obtain the detail of LDAP configurations. |
| GetDashboard | It allows you to obtain the detail of dashboards. |
| GetDocument | It allows you to obtain the detail of documents. |
| GetFields | Allows you to obtain the detail of fields. |
| GetFolder | Allows you to obtain the detail of folders. |
| GetGroup | It allows you to obtain the detail of groups. |
| GetLocation | It allows you to obtain the detail of locations. |
| GetMailAccount | It allows you to obtain the details of email accounts. |
| GetMailTemplate | It allows you to obtain the detail of email templates. |
| GetProject | It allows you to obtain the detail of projects. |
| GetReport | It allows you to obtain the detail of reports. |
| GetRole | It allows you to obtain the detail of roles. |
| GetRule | Allows you to obtain the detail of rules. |
| GetTemplate | It allows you to obtain the detail of templates. |
| GetUser | It allows you to obtain the details of users. |
| ManageAlert | Allows you to manage alerts. |
| ManageAuthorization | Allows you to manage authorizations. |
| ManageAuthProvider | Allows you to manage authentication providers. |
| ManageCategory | Allows you to manage categories. |
| ManageComment | Allows you to manage comments. |
| ManageCompany | It allows you to manage companies. |
| ManageConfigurationLDAP | Allows LDAP configurations to be managed. |
| ManageDashboard | It allows you to manage dashboards. |
| ManageDocument | Allows you to manage documents. |
| ManageFields | Allows you to manage fields. |
| ManageFolder | Allows you to manage folders. |
| ManageGroup | Allows you to manage groups. |
| ManageLocation | Allows you to manage locations. |
| ManageMail | Allows you to manage mailings. |
| ManageMailAccount | Allows you to manage email accounts. |
| ManageMailTemplate | Allows you to manage mail templates. |
| ManageProject | It allows you to manage projects. |
| ManageReport | It allows you to manage reports. |
| ManageRole | Allows you to manage roles. |
| ManageRule | Allows you to manage rules. |
| ManageTemplate | Allows you to manage templates. |
| ManageUser | Allows you to manage users. |
| ScheduleReport | It allows you to schedule the execution of reports. |
| SendMail | Allows you to send emails. |
| Settings | Allows access to system settings. |
| UpdateAccessObject | Allows you to update access objects. |
| UpdateAlert | Allows you to update alerts. |
| UpdateAuthProvider | Allows you to update authentication providers. |
| UpdateCategory | Allows you to update categories. |
| UpdateCompany | Allows companies to be updated. |
| UpdateConfigurationLDAP | Allows LDAP configurations to be updated. |
| UpdateDashboard | It allows you to update dashboards. |
| UpdateDocument | Allows you to update documents. |
| UpdateFields | Allows you to update fields. |
| UpdateFolder | Allows you to update folders. |
| UpdateGroup | Allows you to update groups. |
| UpdateLocation | Allows you to update locations. |
| UpdateMailAccount | Allows you to update email accounts. |
| UpdateMailTemplate | Allows you to update email templates. |
| UpdateProject | Allows you to update projects. |
| UpdateReport | Allows you to update reports. |
| UpdateRole | Allows you to update roles. |
| UpdateRule | Allows you to update rules. |
| UpdateTemplate | Allows you to update templates. |
| UpdateUser | Allows you to update users. |
Specialist Additionals Administrator
Allows for the management of additional specialist fields.
| Permission | Description Permit |
|---|---|
| Specialists.Additionals | Display additional specialist fields. |
| Additionals.Add | Create additional fields for specialists. |
| Additionals.Update | Edit additional specialist fields. |
| Additionals.Delete | Remove additional specialist fields. |
| Additionals.List | Get the list of additional specialist fields. |
| Additionals.GetObject | Get the details of additional specialist fields. |
Specialist Interface Administrator
Allows the management of the specialist interface.
| Permission | Description Permit |
|---|---|
| Specialists.Interface | Visualize specialist interfaces. |
| Interface.Update | Edit specialist interfaces. |
| Interface.List | Get the list of specialist interfaces. |
| Interface.GetObject | Get the details of specialist interfaces. |
Specialist Mail Template Administrator
Allows the management of specialist mail templates.
| Permission | Description Permit |
|---|---|
| Specialists.MailTemplates | View specialist email templates. |
| MailTemplates.Add | Create specialist email templates. |
| MailTemplates.Update | Edit specialist email templates. |
| MailTemplates.Delete | Delete specialist email templates. |
| MailTemplates.List | Get the list of specialist email templates. |
| MailTemplates.GetObject | Get the detail of email templates from specialists. |
Specialist Manager
It allows the management of specialists in the tool.
| Permission | Description Permit |
|---|---|
| User.Update | Allows user editing. |
| User.GetObject | It allows you to obtain the details of users. |
| User.Add | Allows you to add users. |
| User.Delete | Allows users to be deleted. |
| Specialists | It allows you to visualize the specialists. |
| User.ListSpecialist | Allows you to obtain the list of specialists. |
| CreateUser | Allows you to create users. |
| GetUser | Allows you to get users. |
| ManageUser | Manage User. |
Specialist Role
You are allowed to enter the console.
| Permission | Description Permit |
|---|---|
| Specialist_Console | Allows you to enter the Specialist console. |
Specialist Surveys Administrator
You are allowed to administer surveys of specialists.
| Permission | Description Permit |
|---|---|
| Specialists.Surveys | View surveys of specialists. |
| Surveys.Add | Create specialist surveys. |
| Surveys.Update | Edit specialist surveys. |
| Surveys.Delete | Delete surveys from specialists. |
| Surveys.List | Get the list of specialist surveys. |
| Surveys.GetObject | Obtain the details of surveys from specialists. |
Status Administrator
Allows for state management.
| Permission | Description Permit |
|---|---|
| States | Status display. |
| States.Add | Allows you to add states. |
| States.Update | Allows editing of statuses. |
| States.Delete | Allows you to delete states. |
| States.GetObject | It allows you to obtain the detail of statuses. |
| States.List | Allows you to get the list of states. |
Supplier Additionals Administrator
You are allowed to manage additional fields from vendors.
| Permission | Description Permit |
|---|---|
| Suppliers.Additionals | Display additional vendor fields. |
| Additionals.Add | Create additional vendor fields. |
| Additionals.Update | Edit additional vendor fields. |
| Additionals.Delete | Delete additional vendor fields. |
| Additionals.List | Get the list of additional vendor fields. |
| Additionals.GetObject | Get the detail of additional vendor fields. |
Supplier Interface Administrator
Enables management of vendor interfaces.
| Permission | Description Permit |
|---|---|
| Suppliers.Interface | Visualize supplier interfaces. |
| Interface.Update | Edit vendor interfaces. |
| Interface.List | Get the list of vendor interfaces. |
| Interface.GetObject | Get the details of supplier interfaces. |
Tariff Administrator
It allows the management and configuration of rates within the system.
| Permission | Description Permit |
|---|---|
| Tariff Settings | Allows viewing and access to rate settings. |
| Tariff.Add | Allows you to add fees. |
| Tariff.Delete | It allows you to eliminate fees. |
| Tariff.Update | It allows you to update rates. |
| User.ListSpecialist | It allows you to list users with a specialist role. |
Task Administrator
Enables task management.
| Permission | Description Permit |
|---|---|
| Tasks | Task viewing. |
| Tasks.Add | Add tasks. |
| Tasks.Update | Edit tasks. |
| Tasks.Delete | Delete tasks. |
| Tasks.List | Get to-do list. |
| Tasks.GetObject | Get the details of tasks. |
TeamsClient
Allows access to the Specialist console and use specific features in Teams.
| Permission | Description Permit |
|---|---|
| Specialist_Console | Allows access to the Specialist console. |
| TeamsClient | Enables integration with Teams. |
TeamsConfiguration
They allow you to manage and configure various aspects of your Teams deployment, as well as access records and manage specific teams in the system.
| Permission | Description Permit |
|---|---|
| Administrator_Console | Allows admin console. |
| TeamsConfiguration | Allows Teams configuration (TeamsConfiguration). |
| TeamsLogs | Allows Teams logs (TeamsLogs). |
| TeamsManager | Allows Teams administrator (TeamsManager). |
Time Administrator
Allows time management.
| Permission | Description Permit |
|---|---|
| Times | Time display. |
| Times.Add | Add times. |
| Times.Update | Edit times. |
| Times.Delete | It allows you to eliminate times. |
| Times.List | Allows you to get the list of times. |
| Times.GetObject | It allows you to obtain the detail of the times. |
Token Administrator
Allows management of system integration tokens.
| Permission | Description Permit |
|---|---|
| Integration Tokens | Allows viewing and access to integration tokens. |
| Token.Add | Allows you to create integration tokens. |
| Token.Delete | Allows you to delete integration tokens. |
| UpdateUser | Allows users associated with tokens to be updated. |