CASE PM-197970-19-202841:

Previously, when entering the Boards of the Albi bot in Microsoft Teams, the view did not load and remained on a gray screen. This occurred in environments protected by a web application firewall (WAF), whose security rules blocked queries that included the user’s email with a 403 error.

Adjusted the way the bot sends the user ID in module queries Boards, News and Notifications, so that the firewall no longer blocks them. These modules now load correctly from the Albi bot in Teams.